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Build expertise in areas that matter to you. Become a global development leader.

ABOUT DALBERG

We are a diverse, purpose-driven community of professionals serving those who serve the world.  We help our clients solve the most pressing challenges of our time through systemic change. We are entrepreneurs and innovators, designers and creative problem solvers, thinkers, and doers working towards addressing some of the most pressing challenges of our time through systemic change. We are from everywhere, at home anywhere. We partner with and serve local and international NGOs, governments, financial institutions, philanthropies and business leaders; and the intersections between them providing an innovative mix of services. 

As a team of 600+ people from 50 countries, speaking over 90 languages collectively, with 49%+ female leadership team. Dalberg places diversity, equity and inclusion principles at the heart of our organization and the work we do alongside our clients, partners and communities. 

Established in 2001 by experienced private sector consultants, Dalberg operates from 29 worldwide locations. For more information, please visit Dalberg.

ABOUT DALBERG ADVISORS

Dalberg Advisors is a global professional services firm that puts impact at the centre of decision-making, bringing global perspectives to local solutions for over 1600 clients. This includes local and international NGOs, governments, financial institutions, philanthropies and business leaders, and entities that sit at the intersections of these organizations.

ABOUT OUR CLIENTS

Our clients come to us seeking solutions to some of the most difficult global problems. Some of our recent clients include foundations such as the Gates Foundation, corporations such as Pepsi and Vodafone, multilateral institutions such as the World Bank and the Inter-American Development Bank, UN agencies such as UNICEF and the UNEP, and government agencies such as the Ethiopian Ministry of Innovation and Technology, USAID, and India’s NITI Aayog.

ABOUT THE ROLE

The Global Learning & Development (L&D) Senior Manager plays a central role in shaping the learning and development experience at Dalberg - ensuring staff feel supported, equipped, and empowered to grow throughout their journey at the firm. This role leads global L&D initiatives, designs and oversees cohort-based learning journeys for analysts, consultants, and managers, drives the strategy and culture of the firm’s digital learning platform, and oversees onboarding and coaching programs. By building structured, level-specific learning pathways and integrating AI tools into the learning experience, the L&D Manager ensures that learning is not only consistent and accessible globally, but actively motivating and culturally embedded. Critically, this role is expected to directly drive and own content development, bringing consulting practitioner expertise to the craft of building training materials that are rigorous, practice-grounded, and reflective of what excellence in advisory work actually looks like. Without this role, the firm would lack the cohesive leadership needed to deliver a consistent, impactful, and values-driven learning and development experience. 

WHAT YOU WILL DO AND HOW YOU WILL GROW

Global Training Coordination and Delivery (35%) 

• Provide strategic oversight of ~10 global training programs annually, including six in-person sessions, ensuring alignment with organizational priorities and quality standards.
• Guide facilitator selection and preparation, ensuring global standards for content and delivery.
• Own end-to-end content development for core global programs — from defining learning objectives to building case studies, frameworks, and exercises that reflect the real demands of consulting craft.
• Apply consulting craft to every content decision, ensuring that training on problem-solving, client advisory skills, structured communication, and professional presence reflects how the best consulting work actually gets done, drawing on firsthand practitioner experience rather than generic pedagogy.
• Review and approve training budgets, agendas, and communications developed by the L&D Associate in coordination with the Events and Ops teams.
• Define and monitor key performance indicators (KPIs), using insights to drive continuous improvement.
• Engage governance committees to share updates, align on priorities, and secure approvals.
• Drive change management for L&D across the firm: design the full implementation approach for new programs, including how behaviors are shifted, how adoption is built, and how change is sustained over time.
• Design behavioral nudges and reinforcement mechanisms into program architecture 
• Partner with People and talent teams to connect learning to performance, career pathing, and succession planning. 
• Act as an internal advocate and thought partner on learning culture - advising leadership on the conditions needed for effective learning and development to take root firm-wide.

Training Systems, Digital LMS & Self-Learning Culture, Onboarding, and Internal Communications (20%)

• Drive the strategy and governance of Dalberg’s learning platform (e.g., LMS), including content curation and oversight of content, vendor relationships, and platform usability to ensure it is actively used and culturally valued.
• Lead a remapping of Dalberg’s digital LMS - auditing existing content, rationalizing the platform architecture, and establishing a clear and motivating self-directed learning culture (e.g., through a badging and recognition system that incentivizes engagement).
• Design and implement a standardized, level-specific onboarding learning package - ensuring every new joiner (analyst through manager) receives a consistent, structured introduction to core skills and Dalberg ways of working within their first month, whether through virtual or regionally-deployed formats. Collaborating with HR and hiring managers to ensure a globally consistent, high-quality introduction to learning at Dalberg.
• Integrate AI tools and capabilities into the learning ecosystem - identifying opportunities to use AI to personalize learning journeys, scale content delivery, and build staff fluency with AI as a core professional skill.
• Approve and provide input on internal communications drafted by the L&D Associate to promote training opportunities.
• Ensure systems and materials are accessible, user-friendly, and aligned with Dalberg Craft principles
• Build and own Dalberg’s learning measurement framework - defining how effectiveness is assessed across programs. Translate learning data into board- and leadership-level reporting, making the case for L&D investment and demonstrating impact on talent outcomes.

Coaching (Technical, Leadership & Holistic) (15%) 

• Design and oversee a holistic coaching strategy for Dalberg that spans technical skill development, leadership coaching, and broader professional growth that is responsive to staff needs across levels and regions.
• Consolidate and evaluate existing coaching pilots and experiments across regions into a coherent, scalable framework; identify what works and what gaps remain.
• Monitor engagement metrics and recommend changes to improve impact across levels.

Regional and Local Training Team Support & Global Learning Journeys (15%)    

• Define and steward global learning journeys at a cohort level - mapping the training path for analysts, consultants, C/SCs, and managers, including a potential Global Analysts Program, and ensuring consistent skill-building across the staff lifecycle.
• Lead quarterly coordination calls with regional and business-specific training teams to identify emerging needs, share insights, and align delivery.
• Follow up with regional teams on their training plans and offer strategic guidance to strengthen implementation.
• Surface successful regional practices and support knowledge-sharing across offices.
• Ensure alignment between regional efforts and Dalberg’s global learning strategy.

Team Leadership & Capacity Building  (15%)    

• Lead, coach, and develop a team of 1-2 junior L&D staff, setting clear priorities, building their capability, and ensuring the team operates as a high-performing, well-coordinated unit.
• Define the team’s operating model and ways of working, ensuring appropriate delegation, quality control, and coverage across the L&D portfolio.

Decision Making:

• Approves the structure, content, and delivery approach of global training programs, ensuring alignment with Dalberg’s learning strategy and securing sign-off from governance committees where needed.
• Makes strategic decisions on onboarding, coaching, and alumni engagement programs, including design, participant experience, and continuous improvement priorities.
• Oversees and approves training program budgets within agreed limits, reallocating funds across initiatives as needed to ensure cost-effective, high-quality delivery.

ABOUT YOU

Work Experience

• Experience in scaling learning and development operations in a mid-sized or global organization, ideally with a minimum of 3 years in a managerial role.
• Prior experience as a consultant is strongly preferred - enabling the role holder to design training grounded in real consulting skill demands and workflows. This is essential: the role requires someone who can build content that marries the best of consulting craft with learning.
• A portfolio of hands-on content development: case studies, skill-building exercises, frameworks, or assessments created for a consulting or professional services audience is a strong differentiator. The ability to write well and build structured, intellectually rigorous training materials is a core expectation of this role.
• Demonstrated experience leading cross-regional learning initiatives, including the development and delivery of training content and facilitation of in-person or virtual learning sessions. 
• Familiarity with AI tools and their application in learning and development, talent programs, or knowledge management is a plus.

Key Skills

• Proficiency in instructional design and development of engaging learning content grounded in adult learning principles. Ability to independently write and create training materials from scratch that map to the quality requirements of being an effective advisor/consultant is a core requirement; the ability to also facilitate training sessions is highly desirable. Content quality is key: materials must meet the bar of what a sharp, experienced consultant would find credible and useful 
• Deep understanding and previous use of the of consulting craft, including structured problem-solving, client communication, slide and document standards, advisory presence, and what separates good from great analytical and professional work, and the ability to translate this into training design. 
• Strong understanding of in-person and virtual training delivery, including facilitation and training of trainers. 
• Familiarity with global operations and learning systems such as SharePoint, Kubicle, or other LMS platforms. 
• Working knowledge of AI tools and comfort using them to support content creation, learning personalization, or operational efficiency in an L&D context.
• Excellent written and verbal communication skills, with the ability to synthesize and tailor messaging for diverse audiences. 
• Skilled in tracking and analyzing KPIs to inform program improvements. Strong stakeholder management and influencing skills across levels and regions. 
• Demonstrated coaching and team leadership capabilities. 
• Proven change management skills, able to design behavioral interventions, manage resistance, and drive durable adoption of new learning practices across a global, distributed firm.
• Strong data literacy and comfort with learning analytics - including LMS reporting, measurement frameworks, and translating learning data into leadership-level insights.
• A proactive, strategic problem-solving mindset. 
• Fluency in English is required; French or Spanish is a plus.

JOIN OUR TEAM

Our current opportunities are open at all Dalberg Global locations.

Please submit your application at our Career Centre by 11:59PM EST on 6th July 2026.

Your application should include a resume and a cover letter.

During the same recruitment period, please only apply to one position at Dalberg. This position should be the role best suited to your current professional experience and to your first preference location. You will have the opportunity to rank your next 2 location preferences within your application, in case there are openings in other offices.

Candidate applications will be considered on a rolling basis. Candidates selected for interviews will be invited for a number of interviews to test analytical and conceptual thinking skills through consulting case questions, and to discuss interests and experience. A candidate’s specific title and level of entry will be assessed during the interview process.

Dalberg values its people and recognizes the importance of balancing professional and personal demands. Qualified and interested candidates irrespective of age, gender, race, religion, background, or ethnic affiliation are encouraged to apply for the vacancy.

We have also pledged to three commitments for Diversity, Equity and Inclusion (DEI) across the firm:
    

1. COMMITMENT 1: We commit to publishing internal Dalberg DEI reports annually, to hold ourselves accountable, report on progress and share lessons from our regional DEI plans.     
2. COMMITMENT 2: We commit to delivering regular training for all staff (including leadership) on how to engender inclusive workplaces and mitigate unconscious bias.
3. COMMITMENT 3: We commit to addressing imbalances in how power and privilege are formally distributed and informally exercised across the firm.

Owing to the large number of applications we receive; unfortunately, only successful candidates will be contacted.