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ABOUT DALBERG

We are a diverse, purpose-driven community of professionals serving those who serve the world.  We help our clients solve the most pressing challenges of our time through systemic change. We are entrepreneurs and innovators, designers and creative problem solvers, thinkers, and doers working towards addressing some of the most pressing challenges of our time through systemic change. We are from everywhere, at home anywhere. We partner with and serve local and international NGOs, governments, financial institutions, philanthropies and business leaders; and the intersections between them providing an innovative mix of services. 

As a team of 600+ people from 50 countries, speaking over 90 languages collectively, with 49%+ female leadership team. Dalberg places diversity, equity and inclusion principles at the heart of our organization and the work we do alongside our clients, partners and communities. 

Established in 2001 by experienced private sector consultants, Dalberg operates from 29 worldwide locations. For more information, please visit Dalberg.

ABOUT DALBERG ADVISORS

Dalberg Advisors is a global professional services firm that puts impact at the centre of decision-making, bringing global perspectives to local solutions for over 1600 clients. This includes local and international NGOs, governments, financial institutions, philanthropies and business leaders, and entities that sit at the intersections of these organizations.

ABOUT OUR CLIENTS

Our clients come to us seeking solutions to some of the most difficult global problems. Some of our recent clients include foundations such as the Gates Foundation, corporations such as Pepsi and Vodafone, multilateral institutions such as the World Bank and the Inter-American Development Bank, UN agencies such as UNICEF and the UNEP, and government agencies such as the Ethiopian Ministry of Innovation and Technology, USAID, and India’s NITI Aayog.

ABOUT THE ROLE

The Manager, Strategy and Operations, is a full-time role reporting to Dalberg’s COO – the Global Operations Partner (GOP) – and working closely with the Chief of Staff and the Global Managing Partner (GMP). This is a position intended to support, drive and execute global operations at Dalberg Advisors. The individual will work closely with all key operational leaders (in particular – Finance, Knowledge Management, Legal, AI, Climate, IT) to help ensure the smooth global operations of the firm and to drive cross-functional change. 
The individual will also help to coordinate with the functions that are outside of the remit of the GOP, including People and Communications. The individual will be a core part of the global leadership team (of the GMP, GOP, Global People Partner, Director of Communications, Chief of Staff and Strategy and Ops Fellow) and be a part of informing, supporting and helping to implement the decisions made by the Global Partner Group, GMP or GOP. 

WHAT YOU WILL DO AND HOW YOU WILL GROW

A successful candidate will be expected to fulfil the following duties: 

• Serve as the “right hand” person supporting the GOP and serve as strategy, thought and execution partner across a wide variety of operational priorities and issues
• Help manage the overall operational agendas / priorities for the firm, and helping the GOP to hold different teams accountable towards their goals
• Maintain a consolidated view of the firm’s operations functions, including priorities, owners, timelines, risks, dependencies, resourcing needs, and escalation points; support the GOP in prioritizing trade-offs across competing operational initiatives.
• Drive key cross-functional priorities for the firm as a whole, with oversight from the GOP (e.g., financial reporting automation, AI, improved culture for the operations team, etc.) and deliver results in accordance with KPIs for these cross-functional results.
• Work with functional leaders to drive and support function-specific priorities that are critical to change, in line with existing frameworks and processes 
• Lead – alongside the GOP and COS – on strategic operational projects that will improve how Dalberg Advisors operates as a firm 
• Help the GOP / GMP / Chief of Staff to “connect dots” and build connective tissue across operational fora (global and regional), and drive for greater coordination, including live problem solving on issues as they emerge.
• Work closely with the GOP and Chief of Staff on managing the agenda for and running of key governance fora, including SteerCo and the Strategic Finance Forum 
• Support the GOP and key functional leaders of finance, people, etc. in establishing and running other Leadership forums 
• Lead the design and implementation of select operational processes in the firm that don’t currently have a home, and drive greater efficiency in our operations processes globally 
• Work closely with the Chief of Staff, GOP and GMP on the development of Global Partner Group and Management meeting materials that relate to operational priorities. 
• Travel with the GMP/GOP team to meeting locations and support the smooth roll-out of operations-related sessions, including presenting on key workstreams.
• Support the GOP in working with functional leaders to set agendas, workplans and KPIs, and work with the GOP to ensure that these KPIs are being met.
• Be flexible and willing to execute on a variety of other ad hoc tasks, including picking up specific projects within Ops functions.
• Manage and oversee the professional development of the Strategy & Ops fellow(s) on workstreams related to finance, IT, knowledge management, legal, AI, sustainability, or other cross-cutting priorities.

The individual will have an excellent vantage point on how a dynamic and global firm is run, how it can be improved, and play a leading role in making changes themselves. They will receive coaching from the Global Operations Partner directly, and indirectly from the Chief of Staff and Global Managing Partner. They will have the chance to learn the nuts and bolts of key operational functions – so for anyone who is interested in pursuing a career in managing and growing a business or organization, this will be a great learning opportunity. They will also be provided with on-the-job training, which includes both the core consulting toolkit, as well as additional skills around facilitation, stakeholder engagement and more. You will be expected to “walk the talk” on Dalberg’s external value proposition, by bringing the rigor of strategic advisory to the day-to-day operations of a social enterprise. There will be learning curve associated with this role, but those who are able to master it quickly will be eligible to take on further levels of responsibility as their careers progress and their responsibilities will grow as the company grows. 

ABOUT YOU

You are passionate about Dalberg and the impact that we seek to have in the world. You are committed to finding ways to make Dalberg a bigger, better and bolder organization, and want to bring that energy to supporting decision-making at the most senior levels of the firm. You are an organized, diligent, and committed individual. You want to take the lead on driving a strategic operations agenda for the firm as a whole and are capable of contributing to making it a reality.  You are excited about rolling up your sleeves, getting into the thick of it, and driving to results. You have a bias towards action. 
You can plug into multiple workstreams and can quickly jump from one topic to another. You have the ability to drive a process forward to get to an informed answer and can ably support conversations with internal and external stakeholders and build relationships in the process. You have problem-solving skills and can effectively bring data and analysis to bear to facilitate decision making. You are a stickler for detail, have experience and significant trust in working with sensitive and confidential information, and are motivated to provide excellence in all that you do. 

A successful candidate will likely meet most, if not all, of the requirements listed below: 

• 3-5 years of experience in strategy consulting, chief of staff, or cross-functional operations role 
• Prior experience in, or passion for, social impact issues 
• Aptitude for smart analysis; someone who can hunt down data, and develop strong, sharp analysis that drives effective decision-making
• Proven ability to work independently and quickly to create high quality analyses, deliverables and decision-making documents 
• Effective skills in building strong slides, and ability to build quantitative models in Excel
• Excitement and ability to see a process through from end-to-end, without dropping balls
• Interest and deep comfort in using AI, particularly AI’s applications in operations and driving efficiency in workflows 
• Ability to forge strong working relationships quickly and ability to build credibility quickly with key counterparts, especially senior ones
• Ability to provide guidance and support to junior colleagues, even in moments of time pressure
• Professionalism and significant trust working with sensitive and confidential information 
• Ability to work well with others, influence through collaboration, and build strong working relationships at all levels of the firm 
• Demonstrated experience working effectively with project teams and senior management, with a team-player attitude and proactive, responsive and collaborative work style

JOIN OUR TEAM

Our current opportunities are open at all Dalberg Global locations.

Please submit your application at our Career Centre by 11:59PM EST on 29th June 2026.

Your application should include a resume and a cover letter.

During the same recruitment period, please only apply to one position at Dalberg. This position should be the role best suited to your current professional experience and to your first preference location. You will have the opportunity to rank your next 2 location preferences within your application, in case there are openings in other offices.

Candidate applications will be considered on a rolling basis. Candidates selected for interviews will be invited for a number of interviews to test analytical and conceptual thinking skills through consulting case questions, and to discuss interests and experience. A candidate’s specific title and level of entry will be assessed during the interview process.

Dalberg values its people and recognizes the importance of balancing professional and personal demands. Qualified and interested candidates irrespective of age, gender, race, religion, background, or ethnic affiliation are encouraged to apply for the vacancy.

We have also pledged to three commitments for Diversity, Equity and Inclusion (DEI) across the firm:
    

1. COMMITMENT 1: We commit to publishing internal Dalberg DEI reports annually, to hold ourselves accountable, report on progress and share lessons from our regional DEI plans.     
2. COMMITMENT 2: We commit to delivering regular training for all staff (including leadership) on how to engender inclusive workplaces and mitigate unconscious bias.
3. COMMITMENT 3: We commit to addressing imbalances in how power and privilege are formally distributed and informally exercised across the firm.

Owing to the large number of applications we receive; unfortunately, only successful candidates will be contacted.